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Rising Phoenix Award recognises more than three decades of compassion, community support and commitment to those most in need.
Coventry Open Christmas has been named the recipient of the Rising Phoenix Award – Innervision Global Charity of the Year 2026, recognising the voluntary organisation’s longstanding commitment to supporting homeless, vulnerable and lonely people across Coventry.
Managed by the Grub & Gab Club and powered by a dedicated network of volunteers, Coventry Open Christmas has grown from a modest one-night initiative into a major community effort that provides warmth, food, companionship and practical support during one of the most difficult times of the year for those experiencing hardship.


Its story began at Christmas in 1991, when one of the organisation’s founders recognised a growing need among homeless people arriving in Coventry simply to access a meal at Holy Trinity Church.
The following year, Coventry Open Christmas opened its shelter for the first time as a one-night project. What began as a relatively small response to an immediate community need quickly proved how important the service could become.
More than three decades later, the organisation is preparing to open its doors once again over the Christmas period, operating around the clock for five nights and continuing a tradition of ensuring that people in need have somewhere warm and welcoming to turn.
Its purpose has remained remarkably simple throughout that growth: to provide shelter, hot food, company and kindness to people who might otherwise face Christmas without support.
That commitment has remained strong even when circumstances have made delivering the service particularly difficult.
During the COVID-19 pandemic, Coventry Open Christmas faced one of the greatest challenges in its history. Restrictions meant its usual operation was no longer possible, yet the organisation found alternative premises and adapted its approach so that it could continue providing hot food, drinks and essential supplies to people in need.
Its regular Saturday breakfast service eventually returned in summer 2021, initially with restrictions still in place, before the wider Open Christmas programme gradually moved back towards normal operation.
The ability to adapt without losing sight of the people relying on the service reflects the wider ethos behind Coventry Open Christmas: practical help delivered with dignity, compassion and a strong sense of community.
In recent years, the organisation has also expanded its work beyond its traditional Christmas shelter.
One of its most significant developments has been its free Breakfast with Santa event, which takes place before the shelter opens. After smaller versions were held in previous years, the event grew considerably last Christmas, providing more than 200 children with presents and a festive experience completely free of charge.
The team is now hoping to welcome more than 250 children this year, building on a programme that has become an important part of Coventry Open Christmas’ work with local families.
Seeing children enjoy an experience that their families might otherwise have struggled to provide has become another powerful reminder for volunteers of why the organisation continues to grow.
Community support has expanded beyond Christmas too.
Over the past two years, Coventry Open Christmas has helped take more than 100 families on affordable trips to destinations including Drayton Manor and Skegness, with places heavily subsidised and priced at just £10 per person.
For many of the families involved, these trips have created opportunities that would simply not have been financially possible otherwise. The organisation has regularly received feedback from parents and relatives explaining that without the support, taking their children to a theme park or seaside destination would have been beyond their means.
Against a backdrop of rising living costs and increasing demand for community support, Coventry Open Christmas has continued to welcome people from all circumstances.
That includes people experiencing homelessness, families who need additional support and individuals who may simply have nowhere else to go or anyone to spend Christmas with.
The organisation credits much of its continued success to its volunteers. Some have supported Coventry Open Christmas from its earliest days, while many others have contributed for five, ten or more years.
Without volunteers giving their time, much of what the organisation achieves simply would not be possible.
Receiving the Rising Phoenix Award – Innervision Global Charity of the Year 2026 has therefore been particularly meaningful to the team.
Speaking about the recognition, Dan said:
“It is incredible to receive this award. We absolutely thrive off the feedback from our guests and in the community and this is often all we need, but to receive an actual award that recognises all the hard work the team of volunteers are achieving, it is brilliant.”
He added that the recognition has created a genuine “feel good” factor among volunteers as they prepare for Open Christmas 2026.
That motivation comes largely from seeing the difference the organisation continues to make.
With a number of important local services having closed or reduced their operations in recent years, Coventry Open Christmas has remained present, helping to fill gaps where additional support is needed.
For the volunteers, the reward is often found in the smaller moments: giving someone a hot meal, offering company to a person who would otherwise be alone, helping a family enjoy a day out together, or watching a child experience some Christmas magic.
It is an approach built around the belief that meaningful community change does not always begin with something complicated.
“The key advice is that kindness costs nothing. Of course, costs are rising for charities as well, but the hardest thing to acquire is time and people’s time. Anyone thinking of volunteering with a local charity should really consider it. Winning and helping together far outweighs any personal achievement in the charity world.”
Looking ahead, Coventry Open Christmas intends to continue growing while protecting the sustainability that has allowed it to serve the community for so many years.
The organisation is developing stronger relationships with other charities throughout Coventry, with the aim of creating a broader network in which organisations can support one another while improving the help available to people across the city and surrounding areas.
There is also a clear determination to put structures in place that will allow Coventry Open Christmas to continue well into the future.
For a project that began with one night of shelter in response to a visible need, its development has been substantial. Yet its core purpose remains unchanged: making sure that those facing hardship, homelessness or loneliness know that there is somewhere they will be welcomed.
The Rising Phoenix Award – Innervision Global Charity of the Year 2026 recognises not only that longevity, but the thousands of hours contributed by volunteers, the families supported and the continuing belief that no one should have to face Christmas hungry, cold or alone.
Coventry Open Christmas is a voluntary organisation managed by the Grub & Gab Club, providing food, shelter, companionship and community support to homeless, vulnerable and lonely people in Coventry.
Alongside its Christmas shelter, the organisation delivers community initiatives throughout the year, including breakfast services, family trips and its free Breakfast with Santa event.
Coventry Open Christmas relies on the generosity of volunteers and supporters, with donations of time, food and financial contributions helping the organisation continue its work and respond to increasing community need.
Contact Details
Telephone: 07534 971747
Website: coventryopenchristmas.co.uk